{"id":1512,"date":"2021-06-11T11:17:32","date_gmt":"2021-06-11T05:47:32","guid":{"rendered":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/?p=1512"},"modified":"2024-11-06T16:39:11","modified_gmt":"2024-11-06T11:09:11","slug":"what-is-social-learning-at-workplace","status":"publish","type":"post","link":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/","title":{"rendered":"What is Social Learning, and How Workplaces Can Benefit from It?"},"content":{"rendered":"\n<p>Have you noticed how quickly we come up with solutions when a friend or a neighbour brings up issues related to their romantic relations or tensions at work? But at the same time, we might struggle to work through our problems. Well, this principle applies to workplace learning as well. Employees usually consult their colleagues when there is a need to solve problems at work. And this is where the concept of social learning comes in when you decide to <a href=\"https:\/\/www.playablo.com\/learning-management-system.html\">select an LMS<\/a>. Organisations can reap the benefits of this natural trait among their staff members to promote social learning to embed it in their workplace culture.<\/p>\n\n\n\n<p><strong>Read More: <a href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/building-a-culture-of-learning\/\" class=\"rank-math-link\">Building a Culture of Learning!<\/a><\/strong><\/p>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_75 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-69d672fb6d60b\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-69d672fb6d60b\"  aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#So_What_is_Social_Learning_How_is_it_Beneficial\" >So, What is Social Learning? How is it Beneficial?<\/a><ul class='ez-toc-list-level-6' ><li class='ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Here_Are_Some_Additional_Data_to_Prove_the_Benefits_of_Social_Learning\" >Here Are Some Additional Data to Prove the Benefits of Social Learning<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Now_How_Can_You_Tap_the_Advantages_of_Social_Learning\" >Now, How Can You Tap the Advantages of Social Learning?<\/a><ul class='ez-toc-list-level-6' ><li class='ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Embrace_Change\" >Embrace Change<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Consider_Talent_Mobility\" >Consider Talent Mobility<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Build_a_Core_Performance_Group\" >Build a Core Performance Group<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Think_About_New_Communication_Platforms\" >Think About New Communication Platforms<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-6'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Embrace_Feedback-based_Performance_Management\" >Embrace Feedback-based Performance Management<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Are_There_Any_Downsides_of_Social_Learning\" >Are There Any Downsides of Social Learning?<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"So_What_is_Social_Learning_How_is_it_Beneficial\"><\/span>So, What is Social Learning? How is it Beneficial?<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/12\/Picture1-3-1024x682.png\" alt=\"social learning\" class=\"wp-image-945\" title=\"\" srcset=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/12\/Picture1-3-1024x682.png 1024w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/12\/Picture1-3-300x200.png 300w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/12\/Picture1-3-768x511.png 768w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/12\/Picture1-3.png 1220w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p>Social learning is the combination of collecting and sharing information learned from peers and social media. And it may be the way a fast-growing segment of the workforce prefers to learn. As per a recent report, &#8220;Millennials will make up 75 per cent of the workforce by 2020. Experts predict this group will be far less likely to relate to training manuals, silos or &#8220;top-down&#8221; learning.&#8221; <\/p>\n\n\n\n<p>As explained by <a class=\"rank-math-link\" href=\"https:\/\/www.linkedin.com\/in\/iainscholnick\" target=\"_blank\" rel=\"noopener\">Iain Scholnick<\/a>, CEO of Braidio, &#8220;Employees can use social media to find colleagues with similar experiences and informally circulate helpful information about what consumers want, fix issues that may arise, and advance their organisations.&#8221; He further added: &#8220;I want to be able to solve a problem when I need to solve a problem, not do training six months before the problem arises.&#8221;<\/p>\n\n\n\n<p>Yes, social learning leads to the development of instant problem-solving skills. What happens is, when employees work in silos, you rely on that &#8216;top-down&#8217; learning experience. Here, your workforce does not engage with customers and peers. But your learning changes based on day-to-day workflow. So, when you create training modules on your<a href=\"https:\/\/www.playablo.com\/learning-management-system.html\"> LMS solutions<\/a> &#8212; based on interactions &#8212; you understand what&#8217;s happening with your clients or stakeholders.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Here_Are_Some_Additional_Data_to_Prove_the_Benefits_of_Social_Learning\"><\/span>Here Are Some Additional Data to Prove the Benefits of Social Learning<span class=\"ez-toc-section-end\"><\/span><\/h6>\n\n\n\n<p>As per the <a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/global\/Documents\/About-Deloitte\/central-europe\/ce-global-human-capital-trends.pdf\" class=\"rank-math-link\" target=\"_blank\" rel=\"noopener\">2017 Global Human Capital Trends report from Deloitte<\/a>, global corporates are altering their communications platforms since their workforce is now more reliant on social media for immediate answers. The survey was conducted for more than 10,000 HR professionals and business leaders across 140 countries. The findings state the inevitable &#8212; &#8220;32 per cent of companies are becoming more team-oriented and connected with social media to keep up with a more digital, diverse and social technology-savvy workforce.&#8221;<\/p>\n\n\n\n<p>The report further adds: &#8220;High-performing companies often first develop these flexible models at the &#8216;edge&#8217; of the company. To make further progress, they focus on building a new leadership mindset that rewards innovation, experimentation, learning, and customer-centric design thinking. In short, if what a company needs to know and do is constantly changing, then the organization&#8217;s structure must change as well.&#8221;<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Now_How_Can_You_Tap_the_Advantages_of_Social_Learning\"><\/span>Now, How Can You Tap the Advantages of Social Learning?<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large coblocks-animate\" data-coblocks-animation=\"fadeIn\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"598\" src=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/10\/Picture3-4-1024x598.png\" alt=\"social learning\" class=\"wp-image-617\" title=\"\" srcset=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/10\/Picture3-4-1024x598.png 1024w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/10\/Picture3-4-300x175.png 300w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/10\/Picture3-4-768x448.png 768w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/10\/Picture3-4-1536x896.png 1536w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2020\/10\/Picture3-4.png 1808w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><strong>Read More: <a href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/informal-learning-at-workplace\/\" class=\"rank-math-link\">How Informal Learning at Workplace Can be Sustained Even When Working Remotely<\/a><\/strong><\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Embrace_Change\"><\/span>Embrace Change<span class=\"ez-toc-section-end\"><\/span><\/h6>\n\n\n\n<p>Think about ways typically slower operating models can be sped up to keep up with digital demands. Keep in mind that strategy, connectedness, customers, and talent pools are continually changing.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Consider_Talent_Mobility\"><\/span>Consider Talent Mobility<span class=\"ez-toc-section-end\"><\/span><\/h6>\n\n\n\n<p>Executives should move from function to function to understand the newer and more agile career models. Support team fluidity to help members quickly return to their home team or move to new teams after completing their tasks.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Build_a_Core_Performance_Group\"><\/span>Build a Core Performance Group<span class=\"ez-toc-section-end\"><\/span><\/h6>\n\n\n\n<p>Get feedback from group interviews and analysis and grasp how higher-performing teams, projects, and programs work. You can achieve a more bottom-up model for business units by looking at company job titles, reward systems, and career paths.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Think_About_New_Communication_Platforms\"><\/span>Think About New Communication Platforms<span class=\"ez-toc-section-end\"><\/span><\/h6>\n\n\n\n<p>Rather than relying on old communication platforms, take the help of emerging technologies like Workplace, Slack, Basecamp, Asana, Trello, Workboard, UGC (user-generated content &#8211; what is UGC), and others. Then make them the standard in the organisation&#8217;s core ERP\/HRMS infrastructure.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Embrace_Feedback-based_Performance_Management\"><\/span>Embrace Feedback-based Performance Management<span class=\"ez-toc-section-end\"><\/span><\/h6>\n\n\n\n<p>Embrace regular feedback to encourage higher and continuous goal setting, project changes, and the feeling of reward for workers. Employees should feel appreciated for their efforts. Employee survey tools are suitable for direct input for manager performance. These tools also promote transparency.<\/p>\n\n\n\n<p class=\"has-pale-cyan-blue-background-color has-background\"><em>Ad: PlayAblo&#8217;s Enterprise-Grade Micro-Learning platform is for the modern corporate learner. Moreover, micro-Learning, along with assessments and gamification features, ensures learning outcome measurement along with sustained engagement.<\/em><br><em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/connect\/\" target=\"_blank\">F<\/a><a href=\"https:\/\/playablo.com\/playablo-free-trial.html\" target=\"_blank\" rel=\"noreferrer noopener\">ind out more and request a custom demo!<\/a><\/em><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Are_There_Any_Downsides_of_Social_Learning\"><\/span>Are There Any Downsides of Social Learning?<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>Social learning has an egalitarian nature, and hence, it is so attractive to the modern workforce. But there are certain downsides to this approach as well &#8212; if not followed correctly. As explained by <a class=\"rank-math-link\" href=\"https:\/\/www.linkedin.com\/in\/tylerriddell\/\" target=\"_blank\" rel=\"noopener\">Tyler Riddell<\/a>, principal at Peritus Marketing, &#8220;Without an &#8216;expert,&#8217; discussions can go awry rather quickly if not guided in the right way.&#8221; Added <a class=\"rank-math-link\" href=\"https:\/\/www.linkedin.com\/in\/sherryengel\" target=\"_blank\" rel=\"noopener\">Sherry Engel<\/a>, vice-president of learning and talent development at MRINetwork.<\/p>\n\n\n\n<p>&#8220;The biggest downside I see of social learning is individuals learning &#8216;the exception&#8217; before learning &#8216;the rule&#8217;. When onboarding a new employee to a new skill set, you typically need to lay a foundation of knowledge. That is best done through a formal learning program. Once you have the basics, you network and share best practices on how to maximize those basics, what exceptions you can make to those basics, etc.&#8221;<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"755\" src=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2021\/01\/Picture2-1024x755.png\" alt=\"what is ugc\" class=\"wp-image-1027\" title=\"\" srcset=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2021\/01\/Picture2-1024x755.png 1024w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2021\/01\/Picture2-300x221.png 300w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2021\/01\/Picture2-768x566.png 768w, https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-content\/uploads\/2021\/01\/Picture2.png 1375w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/nate-masterson-0319a766\" class=\"rank-math-link\" target=\"_blank\" rel=\"noopener\">Nate Masterson<\/a>, director of HR at Farmington, explained: &#8220;There is only a downside to social learning if your organisational culture is toxic or if specific employees are dealing in the exchanging of bad or harmful ideas. Ultimately, social learning works in all ways\u2014it can help share constructive and meaningful ideas in the same way as harmful or toxic ideas. One can mitigate this risk by conducting a careful hiring process and bringing only high-character employees on board.&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span>Conclusion<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Yes, we cannot do away with top-down learning entirely. The suitable learning model is a combination of both approaches. As explained by <a href=\"https:\/\/www.linkedin.com\/in\/lee-ryan-60774720\/?originalSubdomain=ie\" class=\"rank-math-link\" target=\"_blank\" rel=\"noopener\">Lee Ryan<\/a>, owner and designer of Design Room, &#8220;I think it is still best to initiate top-down learning now and then as not all of the new skill sets will be taught if we solely depend on social learning. We will only be launching top-down learning when it is in dire need at the company.&#8221; Do you want to know more about implementing social learning in your organisation? Then, our experts at <a href=\"https:\/\/www.playablo.com\/\" class=\"rank-math-link\">PlayAblo<\/a> are just a call away!<\/p>\n\n\n\n<p class=\"has-pale-cyan-blue-background-color has-background\"><em>Ad: PlayAblo&#8217;s Enterprise-Grade Micro-Learning platform is for the modern corporate learner. Moreover, micro-Learning, along with assessments and gamification features, ensures learning outcome measurement along with sustained engagement.<\/em><br><em><a rel=\"noreferrer noopener\" href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/connect\/\" target=\"_blank\">F<\/a><a href=\"https:\/\/playablo.com\/playablo-free-trial.html\" target=\"_blank\" rel=\"noreferrer noopener\">ind out more and request a custom demo!<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you noticed how quickly we come up with solutions when a friend or a neighbour brings up issues related to their romantic relations or tensions at work? But at the same time, we might struggle to work through our problems. Well, this principle applies to workplace learning as well.<span class=\"more-link\"><a href=\"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/what-is-social-learning-at-workplace\/\">Continue Reading<\/a><\/span><\/p>\n","protected":false},"author":4,"featured_media":1516,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","om_disable_all_campaigns":false,"footnotes":""},"categories":[],"tags":[16],"class_list":["entry","author-anisha-d","post-1512","post","type-post","status-publish","format-standard","has-post-thumbnail","tag-workplace-learning"],"_links":{"self":[{"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/posts\/1512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/comments?post=1512"}],"version-history":[{"count":6,"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/posts\/1512\/revisions"}],"predecessor-version":[{"id":7055,"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/posts\/1512\/revisions\/7055"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/media\/1516"}],"wp:attachment":[{"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/media?parent=1512"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/categories?post=1512"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.playablo.com\/CorporateLearning\/Blog\/wp-json\/wp\/v2\/tags?post=1512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}