Course Overview

Rating : 5

Total Learning Time: 75 min

Contains end-of-course Assessment

Number of Courses: 4

Delivery: SCORM Package

Retail Customer Service Excellence’

‘Retail Customer Service Excellence’ is designed to empower individuals with the skills and knowledge necessary to deliver exceptional customer service in the retail industry. Our program is tailored for professionals working in customer-facing roles within the retail sector, providing them with the tools to enhance customer satisfaction, build brand loyalty, and drive business success.

The Courses Include:

Customer Loyalty in Retail

Managing Customer Complaints

Managing Omni-channel CXM

Navigating Customer Expectations

About This Course Bundle

Rating : 5

Total Learning Time: 75 min

Number of Courses: 4

Contains end-of-course Assessment

Delivery: SCORM Package

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