Retail Customer Service Excellence
COURSE OVERVIEW
‘Retail Customer Service Excellence’ is designed to empower individuals with the skills and knowledge necessary to deliver exceptional customer service in the retail industry. Our program is tailored for professionals working in customer-facing roles within the retail sector, providing them with the tools to enhance customer satisfaction, build brand loyalty, and drive business success.
The Courses Include:
Customer Loyalty in Retail
Managing Customer Complaints
Managing Omni-channel CXM
Navigating Customer Expectations
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