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Product Update

PlayAblo brings Learning Path and Supervisor Feedback features to its LMS. Get your team members on a personalised learning journey and collect on-ground quantitative performance feedback! 

Ask for a demo to see if PlayAblo might be right for your workforce.

     

When it comes to eLearning, the most widespread audience is your organization’s employees. That makes perfect sense since your workforce will directly affect your business’s bottom line. Nevertheless, there are perks to letting your training programs be available to people outside your organization. Customer training is also one of those activities that can help you save a lot of money.

Let’s look more closely at the idea of customer training and discuss how you could set up a remote training system for your business.

Customer training: A brief introduction

Customer training is a part of enabling an extended enterprise. It is the framework for instructing your clients about how to effectively use your merchandise or facilities that can meet their objectives. In practical terms, it includes offering the user learning knowledge, and resources they require to be effective and fulfill one’s company’s corporate objectives.

3 key objectives of customer training

  • At each customer journey’s touchpoint, find ways of attracting and retaining consumers.
  • By providing education that adds value, you can improve the customer experience.
  • Make the most of the impact your service or product has on your clients’ businesses.

Customer training varies from business to business, so there isn’t just one way to do it.


Did you know

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An ATD survey found that 83% of organizations currently use an LMS. That’s a lot of businesses spending a lot of money on learning technology, signifying its rising demand.

     

Workplace Learning Opinions From Across the Globe

A New Paradigm For Corporate Training: Performance Support In The Flow of Work

Performance support is necessary because of the limits of human memory. At work, performance support can close a gap that may arise in the context of performing a task. It includes any system, resources, or tools that assist memory during work performance. For example, when providing help desk support a person may refer to a database of technical issues and solutions. Users are not tested on performance support. Its effectiveness is demonstrated at the moment.


The Future of Jobs and Jobs Training

As robots, automation, and artificial intelligence perform more tasks and there is massive disruption of jobs, experts say a wider array of education and skills-building programs will be created to meet new demands. There are two uncertainties: Will well-prepared workers be able to keep up in the race with AI tools? And will market capitalism survive?


How to Get Gen Z Engaged in Your Learning & Development Program

Generation Z is entering the workplace - if that statement makes you nervous, you're not alone. According to British employee advisors, Advisory, Conciliation and Arbitration Service (ACAS), 7 out of 10 leaders are concerned about how Gen Z will fit into the workplace. But nervous leaders won't stop the tide of change, as the eldest Gen Zers are approaching 21 years old and entering the workforce by the millions. According to the website Chief Learning Officer, approximately 60 million more Gen Zers will join the working world over the next two decades.


The comprehensive LMS pricing guide: here’s what makes up the cost

Brandon Hall Group found that an LMS accounts for 38% of the average learning technology budget. As it’s such a big chunk, you need to be sure about what that cost covers and whether it’s right for your business. In this article, there is a typical range of LMS prices. The blog also gives you some guidance on what that price includes. You’ll also learn what that price doesn’t include and we’ll help you to look out for any extra costs you may face.

     

PlayAblo LMS | Product News

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PlayAblo™ LMS now offers Ready to Use Learning Courses

Building new courses from scratch is hard work. We know it. Which is why PlayAblo™ LMS now comes bundled with multiple soft skills courses like POSH Training, Effective Communication, Time Management etc. Reach out to us and see how you can get our soft skills training courses bundle for FREE!

     

Get PlayAblo's comprehensive eBook with in-depth articles and advisory on Implementing eLearning at the Workplace.

Learn about: 1. Evolution of eLearning 2. Approach to selecting an LMS 3. Learning traits of your workforce today 4. Implementing, Boosting adoption and Ensuring success of your LMS Platform.

     
Suchitra Premkumar | PlayAblo

Suchitra Premkumar

Co-Founder and Head Corporate Learning, PlayAblo

+91.93420.43420   |   suchitra@playablo.com    |   LinkedIn    |   Awards

Download our FREE eBook on Implementing eLearning at Workplace

     
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