Workplace learning is fundamental in today’s business environment — driven by technological innovations, altering the demand for skills and roles. Employees should acquire new knowledge, replicate novel behaviours, and continuously adapt to ensure sustained success. Considering all of the factors mentioned above, companies are increasingly witnessing an elevated responsibility of the L&D function. This particular department must cohabitate with the leadership to allow an organisation to promote an effective, agile, and fast learning environment. And this is where the concept of transforming workplace learning comes in.

A Deeper Look into Transforming Workplace Learning

The organisational strategy must incorporate learning as a significant part of the core talent processes like performance management. However, several companies believe that multiple departments do not have the necessary know-how or authority to play such a role. Well, to give you a positive example, let’s see how a US healthcare company utilised its L&D function to tackle the COVID-19 crisis by transforming workplace learning:

“When 90 percent of the 55,000-strong workforce suddenly began working remotely, within 24 hours, the function produced and posted online videos and learning modules to help workers set up equipment at home and log on securely (relieving a severely overstretched IT department that was already taking thousands of daily inquiries). And it curated new “playlists” of learning modules for employees on its digital platform, tailoring them to help workers find the information they needed quickly and navigate the crisis more effectively” — Source.

So, What Did the Company Do?