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If you’re invested in customer training programs, you understand the critical importance of ensuring your efforts yield lasting results. After all, it’s not just about what happens immediately after the training sessions, but how knowledge and skills persist over time. Consider this: 70% of training initiatives fail to deliver theContinue Reading
Upskilling customers via a custom e-learning LMS has emerged as a critical strategy for not only keeping your organization competitive but also for fostering lasting partnerships and strengthening client relationships. The digital transformation sweeping industries has not only accelerated the need for new skills but also redefined how businesses collaborateContinue Reading
In this article, we will discuss the various aspects of end-user training — what is end-user training? Why is it important? What are its best practices? An illustration of an online end-user training program. When you visit a new place, what would be the first factor that makes us feelContinue Reading
Creating an eLearning course that doesn’t get the attention it deserves is one of the most annoying difficulties that eLearning developers encounter. You’ve carefully selected each piece of eLearning content and considered every detail of the design. However, you notice that attendance rates are low, sales are down, and youContinue Reading
What is your “Aha moment”? Your first sales with your customer. Or is it? Let’s pause a moment here. Have you spared a thought for recurring revenue (something that’s related to the customer training cost)? If not, you MUST — NOW. How? A reliable customer onboarding process. It enhances theContinue Reading
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