playablo-lms-kb

The dashboard of any good LMS  has built-in notifications and reminder templates. Notifications serve a distinct purpose. Every step of the journey, an LMS’s architecture reduces manual actions. This idea extends to its notification functionalities. The majority of scenarios include ready-made configurations. Administrators can easily customize these templates by adding details. Everything is also scheduled and designed to satisfy the automation criteria required to eliminate administrative work.

This handy feature is available on PlayAblo’s LMS as well. Let’s check it out in detail:

How does PlayAblo automatically send notifications to learners?

In the PlayAblo UCM, under the ‘corporate settings’ tab, the admin gets an option to activate the notifications – via email, push, or in-app. 

But what are these 3 types of notifications?

Email notifications: An email notification is an eMail message sent to our users, informing them of changes or updates to a training course.

In-app notifications: In-app notifications display only while the PlayAblo app is open and are commonly used to lead users to points of interest to increase app usage, retention, and lifetime value.

Push notifications: Messages are delivered to a user’s phone screen via PlayAblo’s mobile app. Users must have downloaded their mobile app and opted into notifications before viewing these texts.

The LMS administrator has the choice to activate all three types on PlayAblo: one, two, or none at all, depending on the requirements.

notifications-on-LMS

The in-app notifications appear in the upper right corner of the learner’s screen, as shown below. 

notifications-on-LMS

Significant instances when learners receive notifications:

Some of the instances when an employee will receive notifications are when courses are created when users are assigned: 

ScenarioIn-app NotificationPush NotificationEmail Notification
User creationXX
Course assignment
Course nearing expiryXX
Invite for virtual/offline classroom trainingX

Note:

Course nearing expiry: PlayAblo sends a reminder notification when a course is nearing expiry in an email notification. The email is sent twice – 1 day and 3 days before the expiry in case the course is assigned, and the user has not completed the same.

Invite for virtual/offline classroom training. PlayAblo also sends calendar invites via Teams and Google Meet in this case.

Conclusion

The notification functionality reduces manual intervention in letting learners know about essential updates – such as the availability of a new course. This reduces the administrator’s workload, thereby making training delivery more efficient and streamlined.