improve LMS adoption

“A mind needs books, as a sword needs a whetstone if it is to keep its edge” – Tyrion Lannister, Game of Thrones. As we have always reiterated, learning is not a one-time process. It is a continuous curve. One needs to sharpen their skills to become proficient in it continually. After all, practice makes perfect!

This same concept is applicable in corporate eLearning as well. in L&D, the leadership needs to ensure that they create a culture of learning within the organization. Now, your next question may be: how to go about starting a full-fledged learning culture in your company? Well, the first step is to identify the learning gaps in your organization and then, think of a comprehensive Learning Management System (LMS) to address your requirements

So, is that it? No, of course not! When you launch an LMS, you need to ensure that your employees are involved in its integration. And this process starts from the beginning. You MUST make sure that your workforce knows how to use an LMS and fully learn from it. Only then, you can unleash its full potential.

According to Brandon Hall Group’s LMS study: ‘LMS Trends: Installed vs SaaS Deployment‘, “Poor usability, mobile incompatibility, and out-of-date appearance are the top reasons for user dissatisfaction.” Hence, simply introducing new software does not solve your problems. You MUST ascertain that your employees are engaged with technology. Well, our tried and tested tips might help you in boosting the LMS adoption rate in your company.

Tips and Tricks to Improve LMS Adoption Rates in Corporates

The Design and UX Aspect

improve LMS adoption

Your UX includes the user interface (UI) — the overall appearance of the LMS, its navigation features, tagging, and more. If you have a poor and complicated UX, learners will drop out soon after enrolling for a course. The aforementioned study by Brandon Hall Group states that “50% of learners identify poor user experience as one of the biggest obstacles to reaching satisfaction with learning technology. In fact, 88% of organizations switch LMSs because of bad UX.”

Again, the design matters. A mobile-friendly and responsive user interface motivates your learners to adopt any new technology — fast! The modern, fast-paced, millennial employee prefers knowledge that can be absorbed on-the-go in bite-sized chunks. They opt for learning models that allow them to learn at their own pace when they have free time — during their commute hours or between multiple tasks.

Research suggests that “33% of smartphone owners opt to use mobile phones for surfing.” Therefore, by going for a mobile-friendly LMS design, you can reap the maximum benefits from this trend.

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Again, to improve LMS adoption, the LMS design should offer a seamless experience.

Learners should be able to see the required features as soon as they sign in. If they have to spend long hours just locating a course module, they will get frustrated and drop out. The bottom line? Your UX design should be intuitive, responsive, and simple.

Finally, to improve LMS adoption, make sure that your LMS is pleasing to the eye. You can customize the appearance of your platform so that it appeals to users and entices them to access it more. Eye-grabbing, interesting content, illustrated examples like graphs and charts, and video clips are a few ways to up the engagement quotient of your LMS. Also, gamification elements embedded in the technology — points systems, leaderboards, and badges — play a great role in increasing user engagement as well.

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The Integration Aspect

improve LMS adoption

Organizations can adapt and improve LMS adoption rate easily and at a faster pace when the new software can be effortlessly integrated into the existing one. You should pick an LMS, which has at least a few elements that have similarities with those currently in place. A sense of familiarity also infuses employees to relate to the new technology — thereby, increasing their engagement levels.

However, blending with an existing technology does not mean that the designs need to match as well. The branding has to be consistent but not the overall design.

You can address the integration aspect by standardizing the language and terminology. If you use terms that employees use during their regular conversations, you will make your course modules easier to understand. Again, uniform branding, coupled with known scenarios and real-life examples, renders the training practically applicable and relatable.

Additionally, when you introduce the new LMS, make sure that it offers advantages that the earlier one did not. Your employees will then appreciate your efforts to address their pain and gap areas. After all, Forbes has suggested that “Learning and development opportunities are listed among the top 10 factors in workplace satisfaction.”

The Change Management Aspect

improve LMS adoption

LMS adoption is an end-to-end process — which comes with both technical and psychological changes. The success of your LMS will largely depend on the targeted demography and mental prowess of your workforce. While some people are more receptive to change, others are less open. Roger’s Bell Curve segments the technology adoption curve as follows:

  1. The innovators who are immensely receptive of new ideas and technologies
  2. The early adopters who are open to fresh innovations
  3. The early majority who are comparatively conservative but still open to new ideas
  4. The late majority who are fairly conservative and less receptive of new technologies
  5. The laggards who are extremely conservative

Keeping the above model in mind, you need to aim for a high-quality, consistent change management program that ensures high employee satisfaction and better compliance with new practices.

You can enforce this by following Kotter’s 8-Step Process for Leading Change:

  1. CREATE A SENSE OF URGENCY – So that others can see change as an opportunity needing immediate implementation.
  2. BUILD A GUIDING COALITION – A volunteer army needs a coalition of influential people, born of its ranks, to guide it, coordinate it, and communicate its activities.
  3. FORM A STRATEGIC VISION AND INITIATIVES – Explain how the future will drastically transform after deploying the initiatives linked directly to the vision.
  4. ENLIST A VOLUNTEER ARMY – To rally around a shared opportunity.
  5. ENABLE ACTION BY REMOVING BARRIERS – Eliminate obstacles like obsolete processes and hierarchies, so that working in silos becomes history.
  6. GENERATE SHORT-TERM WINS – Recognize, collect, and communicate wins to track progress and energise volunteers to persist.
  7. SUSTAIN ACCELERATION – After the first successes, push harder to improve systems, structures, and policies.
  8. INSTITUTE CHANGE – Interlink new behaviours and organisational success until they replace old habits

Patient and careful focus on the overall design, implementation, and change management can improve LMS adoption rates. When you pay the required attention to the needs and demands of your workforce, you boost the chances of employees happily and willingly adopting a new LMS.

Ad: PlayAblo’s Enterprise-Grade Micro-Learning platform is built for millennial learners. Micro-Learning, along with assessments and gamification features, ensures learning outcome measurement along with sustained engagement.
Find out more and request a custom demo!

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