Corporate Learning Advisor (Page 34)

Most businesses understand the value of employee training and are eager to get started. While this excitement is admirable, it overlooks an important stage. The first step in creating an effective training program is to conduct a training needs analysis (TNA). This article discusses the many sorts of analyses andContinue Reading

According to a study by MIT Sloan, a controlled 12-month soft skills training trial in five separate factories delivered a 250 percent ROI in just eight months. Their soft-skills training, such as problem-solving and decision-making, increased productivity, increased the efficiency of complex activities, and improved employee attendance. In fact, masteryContinue Reading

Workplace learning is critical to an organization’s ability to acquire needed skills in a competitive external talent market. However, to fulfill the goal of lifelong learning, companies must integrate it into the flow of work and the flow of life. Why? Lifelong learning has progressed to become an economic requirementContinue Reading

How frequently do you see this scenario? A new employee joins your company full of energy, enthusiasm, and new ideas. Their vitality and enthusiasm with which they walked through the door then decrease and ultimately plummet as the days grow into months. True. Employee engagement is a constant issue forContinue Reading

What is a knowledge base? Why is it a subject of importance? What’s the difference between knowledge and information? Before we start, let’s answer a few questions. Is your team having trouble coming up for air because a mountain of support tickets buries them? Or do you and your teamContinue Reading

Which of the following aspects of a company — marketing strategies or customer service — has stuck out to you as a shopper? Probably the latter. Yes, comprehensive customer service training allows a company to engage with consumers, solve problems, and demonstrate that they care. When done well, customer serviceContinue Reading

To be a good salesperson, you must possess a specific set of sales skills. It’s critical to keep your abilities relevant and up-to-date as your sales process evolves. Additionally, it has the potential to improve your sales. According to a case study conducted by Rain Group, sales teams that receiveContinue Reading

According to a TAFE survey, over half of employers (48%) would prefer to hire talent over employee retraining. Surprisingly, 70% of organizations are having a harder time recruiting staff with the necessary abilities. With talent shortages on the rise, particularly in the IT sector, and nearly a third of positionsContinue Reading