We provide compliance training to our employees to help them grasp the organization’s and legal policies that pertain to their day-to-day work.
Your personnel must receive proper training and completely know their responsibilities. It helps them to do their duties safely and legally, ensuring that your firm remains productive and free of legal entanglements.
Table of Contents
Compliance Training
The following policies are likely to be covered in compliance training:
- Confidentiality.
- Conflicts of interest.
- Code of conduct.
- Gifts and benefits.
- Health and safety.
What are the Benefits of Compliance Training?
Is it possible that you’ve overlooked the need for compliance training? Do you provide the same jargon-filled legal document to your employees every year, prompting them to moan and sign it just to get it over with? If that’s the case, you’re exposing your firm to real risks.
Employee Agreement to Sign
Compliance training is essential for ensuring that your staff is aware of the corporate policies, regulations, and legal obligations that apply to their daily duties. You should actively participate in modernizing your compliance training and moving away from the dull, repetitive approach of the past.
Training for compliance does not have to be tedious. The consequences of developing a poor compliance program far outweigh the costs of providing your employees with relevant training, so investing the money in getting it right is a no-brainer.
You help your staff – and your organization – avoid breaking the law by delivering focused compliance training, which is an obvious benefit. You’ll set the tone for their behavior and make sure the company’s compliance culture is consistent, with everyone adhering to the same procedures and standards. Effective training will also aid in the prevention of misconduct and the detection of infractions if any exist.
Effective Compliance Training Best Practices
Clearly Define Your Goals
Understanding why you are doing something can help you become more motivated. As a result, you should explain to your employees why compliance training is necessary and what they should take away from it. This strategy is likely to help them feel more motivated to complete the program.
Make the Training Engaging
How do you do it when the subject is so dry? While it is essential to transmit the actual meaning of the necessary legal laws, there is no need to subject your personnel to lengthy training sessions filled with legal jargon. Bring the training to life instead. Please provide them with real-world context and relevant examples to help them understand.
Using e-Learning can be beneficial. Employees can take a break whenever they need it because the you can break the training into bite-sized chunks. Furthermore, e-learning allows learners to complete their courses whenever they are ready. This methodology reduces the number of people who rush through because they believe their time is better spent on another project. Because not every employee learns in the same way or in the same amount of time, providing them the option to complete their training whenever they want and by a defined deadline will be appreciated.
Instead of handing each employee a stack of papers every year, invest in interactive scenarios and simulations that allow learners to practice how they react in various scenarios. You can also include live videos and audio experiences. Using e-Learning to supplement your compliance training will give it a boost.
Microlearning
Because it is so modest, there is a new learning trend that has the potential to be quite massive. Microlearning is a way of teaching and providing knowledge to learners in small, focused spurts, allowing them to choose what and when they want to learn. Microlearning, often known as “mind espresso,” will enable people to acquire little chunks of useful information in a short length of time.
Millennials are expected to account for 75 percent of the workforce by 2025. The millennial generation has an attention span of eight seconds. Microlearning will undoubtedly become more important than ever in training, classes, and education.
Microlearning consists of short video lessons (two to five minutes) with a defined goal. They employ a large number of pictures and tales. They get to to the point and leave out the unnecessary details. Remember not to be repetitive; younger workers are more tech-savvy and can go back and study points on their own if they don’t understand something. Even if learning is essential, it is vital to make it flexible. Allow the employee to select when and where they want to learn about compliance.
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Scenarios with Interaction
Companies resort to Learning Management Systems (LMS) to provide films customized specifically to compliance since younger workers are more comfortable with technology. Interactive scenarios include realism, choices, and involvement in a learner-centric presentation, rather than just information and bullet points. This method allows students to make judgments and receive rapid feedback on their choices. It will enable individuals to put their skills and knowledge to use in situations similar to those they could face on the job.
During the compliance training session, eLearning courses are fantastic for communicating with your staff in a fun and educational way. You can locate a variety of high-quality films to utilize in your course, thanks to the abundance of free information and content available in many forms of media. Videos are an excellent approach to capture people’s attention and communicate information. They can also be combined with games and quizzes to improve learning.
Storytelling
Telling a narrative is an excellent method to demonstrate the relevance and necessity of compliance requirements and training. The emotional connection between the dry facts and laws and how they affect individuals and businesses is provided by stories. When employees realize how non-compliance might harm or destroy someone or the firm, they can be motivated and care about compliance requirements.
If you’re still running the same old compliance training seminars with the same old, outdated PowerPoint and handouts, it’s time to give your program a facelift. Learning Management Systems specialize in creating bespoke training modules utilizing cutting-edge technology that incorporates your requirements into the product at a reasonable cost.
Investing in training upfront will result in better training, a more engaged workforce, and the ability to change material into reusable formats and respond quickly. So exhale a sigh of relief as you bid goodbye to your compliance PowerPoint presentation. You’ll be glad you changed your mind.
Well, now, you have taken all the measures to make your compliance training course enjoyable. But how can you measure if it is effective and produces the required results? Let’s get to that.
Is Your Compliance Training Giving the Desired Results?
Many businesses invest in compliance solutions in the hopes of reaping the benefits of an ethical and compliant corporate culture. However, if you don’t track the results of those solutions, you’ll never know where you’re succeeding. Without important measurements, you may not know that your organization isn’t implementing compliance at all – and that your compliance training efforts have been in vain.
How do you know if your compliance training is effective? To get you started, here are a few ideas.
Surveys and Quizzes
Your teachers used to give you quizzes in school to measure your grasp of a topic. This allowed you to demonstrate your understanding of the material while also assisting your teacher in keeping track of which pupils required extra instruction. While your school days may be behind, the concepts of quizzing are still valuable for the business.
To begin, you should regularly question your staff during the training session. It’s easier to provide more direction and assistance to employees while they’re still in training – but you won’t know you need to if you don’t know they’re having trouble! Additionally, throughout their stay at your organization, you should quiz employees on compliance standards to keep such procedures fresh in their minds.
Quizzes aren’t the only way to gauge the effectiveness of your compliance training. The greatest way to determine whether your training is helpful is to ask the participants! Conduct surveys after your training to ask staff how they think the program may be improved. Not only will this improve the effectiveness of your training, but it will also foster a corporate culture in which your employees’ voices are heard!
Management’s Perspectives
When it comes to evaluating the quality of your compliance training, your management team might be your best ally. Supervisors are frequently the first people to hear about misconduct or non-compliance. When employees complain, they often go to their bosses, which means that supervisors and managers are aware of exactly where your company is failing to satisfy compliance standards.
Make time to speak with your management team and learn about the kind of employee complaints they are receiving. This can assist you in determining where your company can improve: Is there a lack of diversity in your workplace? Is it true that some industry standards are fading away? Is there a terrible actor (or more than one) at work acting up? Your bosses will be the first to know, so make sure they pass along any information they have.
It’s also critical to educate your managers on dealing with reports of misconduct. Managers must know the correct company protocol for managing non-compliance issues whether they see an in-office incident or hear a complaint from an employee. Proper training may assist your managers in dealing with situations swiftly and confidently, promoting a compliance culture in your organization.
Metrics of Compliance
Metrics are critical for managing your business in today’s data-driven culture. This is true for compliance as well as every other aspect of your business! You may examine metrics related to your company’s compliance regulations to see where you’re falling short – and when you understand where you’re falling short, you can take steps to correct it.
What should you be looking for in terms of metrics? A few have already been highlighted, such as the outcomes of training quizzes and employee misconduct reports. However, data from compliance audits, employee retention, major risk assessments, and any other part of your business that may be related to compliance should all be collected.
These metrics will give you a clear view of how your business functions and which aspects of your compliance training are sticking with your employees. You will be able to address non-compliance concerns in your firm more effectively once you have this picture.
Other Human Resources Information
More data is always better when evaluating your compliance training program. Your HR department is a true goldmine when it comes to data collection! Request that your HR department gathers data from exit interviews, harassment complaints, theft instances, and any other data that may be relevant to your compliance program. Like others we’ve examined earlier, this data can help you identify areas where your compliance training is missing.
Improve the Effectiveness of Your Compliance Training
But what happens when you’ve gathered all of this information? Make a move! All of the measurements and data you’ve gathered hint to areas where your compliance training programs could be improved, so make the most of it!
Make your training programs more engaging by adjusting them. Set up a hotline for employees to call if they have a complaint to make. Find strategies to make your compliance training more effective, and your organization will become more ethical as a result.
Hiring a compliance-focused third-party provider such as PlayAblo is a straightforward method to strengthen your compliance operations. These experts are up to speed on the newest training methods and compliance regulations, and they will work with you to ensure that your company satisfies these criteria. Third-party providers can also collect data on your training program, providing you with the resources you need to keep your company compliant.
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Find out more and request a custom demo!