Firms, across the globe, spend quite a staggeringly huge amount on compliance training efforts. Micro-learning programs, training courses, hotlines, or connected systems — developers design these processes to detect, prevent, and minimize violations of company policies. In fact, the regular MNC spends several million dollars annually on compliance. In highly regulated industries like financial services and defense, the cost can multiply to tens or even hundreds of millions. Again, training and other compliance activities consume thousands of valuable employee hours every year — Harvard Business Review.
Due to these sky-high costs, many corporates do not want to spend so much on compliance learning sessions, which do not showcase any clear benefits. But they do invest since they do not want to expose their companies to more liability.
Employees, on the other hand, see such training programs as just another requirement — a series of box-checking exercises and boring training sessions. In fact, the tone of compliance materials is usually dull, preachy, and prescriptive. Of course, adult learners do not appreciate this. In short, even if it’s necessary to accelerate training, corporates do not give much effort to make the learning sessions engaging or motivating.
However, we believe that so much of expenses and frustrations are not only unfortunate, but they are unavoidable as well. So, how do you tackle the challenges of implementing a successful training program? Here are a few tips to deploy and accelerate training:
Table of Contents
How To Make Compliance Training Fun With Micro-learning?
1. Online modules
Compliance training is mandatory, demands 100% conformance, and the sessions must be delivered a certain number of times each year. Hence, online micro-learning makes perfect sense in this regard. An eLearning LMS can disseminate the required knowledge to the complete workforce simultaneously and hence, accelerate training. You can also use this medium to track the progress of your learners. Online assessments enable you to measure the success of your employees who had enrolled in the training.
2. Awareness sessions
Before beginning training sessions, you should make it a point first to launch an awareness program. Employees will then understand the importance of the compliance mandate. This program should be curated to address the significance of compliance — both for employees and the employer. Necessary know-how about the end goals of the training will motivate learners to attend and engage with learning platforms — to accelerate training .
3. Connection building
You should connect with your employees in an interesting and relatable manner. Additionally, the strategy must ensure that your trainees absorb the required knowledge, retain it, and apply it. Again, you can design your learning materials in such a manner so that they echo your employees’ personal values — like safety, honesty, inclusion, and industry excellence — to accelerate training.
4. Storytelling
What is a storyboard? Well, storytelling is highly effective in making information memorable. You can use your LMS to tell compelling stories about why compliance is essential to employees. Include real-world examples or multimedia stories, complete with fictional characters, a chain of events, and the final results of non-compliance. You can then connect the story to your security policy or customer privacy requirements. Simulative stories go a step ahead to accelerate training and enhance success rates. Immersive learning techniques compel the learner to act as a decision-maker, thereby personalizing the training.
5. Decision-making in the real world
One manner to spice up your dull training is to give it in bite-sized modules-based scenarios via micro-learning. Even though most companies train their staff on the standards of conduct, it really doesn’t allow them to make judgments in actual situations. So, it’s important to pick the best way to teach them so they can make the right choices about real-life tasks.
With scenario-based blocks, staff can effectively use what they’ve learned to make major decisions. It gives them a chance to put their knowledge to the test and learn from real-life situations. So, make sure you don’t act out the branch situation in a manner that fits with the training goals. Also, add real-world stress to the module to start preparing them for what’s to come in reality — to accelerate training further.
6. Policies of a corporation through infographics
Infographics are used in micro-learning to make things look better. They can also be used in compliance training, enabling employees to remember what they learned. Because it can be difficult to remember all of the rules and policies of a company, infographics can help employees remember them better. You can use various infographics to show how to follow the different rules.
For example, you can make infographics to show your new employees how to dress at your company. That will help them remember what they know and follow the rules of the organisation.
7. Safety videos at work
Many compliance training programmes have far too many spectacular video content, which can keep employees from doing what they need to do because they are too busy or bored. But you can walk your trainees through the firm’s safety precautions with short video demos, embedded in your sessions.
Also, these visuals help you reduce the chances of getting hurt or getting sick while coaching. A video prototype can be made with the help of an authoring tool. With the correct authoring software, it’s easier to make a video demos that are interesting, meet your training requirements, and speed-up training.
8. Flipbooks to look something up quickly
Flipbooks can be used as a micro-learning template to spice up compliance training in businesses with a lot of rules and regulations. You could use flipbook to explain to your staff members what the goals of a training program are. You can also use it to give employees the information they need to abide by the laws by adding links to digital micro-learning resources and accelerating training.
9. Whiteboard animation for engaging examples from real life
You need to teach your employees how to use what they’ve learned in the real world. Even though it’s worth remembering the information, being able to use it will help decrease the risk of a real challenge. You can add whiteboard animation to your training in micro-learning sessions to help people use what they’ve learned in the real world. You can share tales about actual events using the whiteboard animation inside the form.
For example, you can instruct your employees about your company’s ethics policy by utilizing whiteboard animation to show them how to make the right decision when faced with a problem. By doing this, they get to use what they’ve learned on a similar project at work. With the above resources, you can be sure to make your dull training sessions more interesting and give training that really matters.
Aside from it, you get to give training that will help learners stay safe at work and remember what they’ve learned.
10. Combination with other ways to learn
Micro-learning could be a good way to warm up before a compliance training session online or in person. When making a training course, you might want to use mini courses to introduce a topic or two before going into more detail.
Micro-learning courses can be used as “teaser trailers” for instruction, particularly if banners, emails, video files, or other promotional items are used with them to get people interested. Using it in this manner might make the training less scary or frustrating. It can also help to go over ideas again after an instruction.
Use micro-learning coursework before and after instructor-led training (ILT) to get people interested and help them remember what they’ve learned.
11. Spaced repetition
Spaced repetition gives learners a clue and then demonstrates them similar information repetitively so that, over a certain time period, they will remember the concept and alter how they act. Spaced repetition is used in a lot of educational apps, like games that help you learn a language.
Plan the delivery of content before and after other forms of instruction, including face-to-face as well as virtual training sessions, in a compliance training course. You could use an LMS and reminder emails to communicate the assets, or you might host them on an intranet and company portal.
Currently, several corporates are opting for micro-learning to impart learning. So, how does micro-learning incorporate all or most of the above tips? Let’s dive right in!
Accelerate Training Adoption Using Micro-Learning
Micro-learning makes the use of short, bite-sized learning nuggets that are usually two to seven minutes in length. Each module focuses on a specific subject and a specific outcome. You can deliver informative nuggets as stand-alone modules or as a chain of interconnected modules.
It can be used for formal, performance, informal, and socially collaborative learning. Corporates prefer this training delivery model to accelerate training because:
Micro-learning is highly flexible and is perfectly suited for the modern employee that follows an on-the-go learning format and a BYOD (bring your own device) workplace practice. Since the delivery is granular, it can be customized as per targeted learner needs.
Mini nuggets can be delivered in multiple formats that boost the engagement quotient. Small information bits also translate to higher recall and retention rates. Finally, action-oriented mobile-learning modules motivate the trainees to explore, learn, practice, face a challenge, and solve a problem, again helping to accelerate training delivery.
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Conclusion: A breakdown of the benefits of micro-learning to accelerate training:
- Increased engagement rates
- Higher completion percentage
- Increased recall and retention rates
- A higher percentage of positive behavioral change
You can incorporate different learning formats during different stages of the training program.
Before starting a course, you can use the learning technique to build a connection with the learner. You can get creative and use videos, infographics, and posters to create awareness regarding the importance of compliance training and also, accelerate training. Once you start with your sessions, give enough time to your learners to reinforce or practise the learnings in a simulated environment. And make the process continuous so that you can sustain the compliance focus and accelerate training.
It can be deployed in various formats — gamification-based learning, scenario-based learning, story-based learning, and guided-exploration-based learning.
In scenario-based activities, developers create modules — complete with a scenario that gives a context and then a situation that tests the learners’ prowess to act while adhering to mandates. Story-based modules use real stories and experiences of employees, who discuss certain aspects or situations they faced, along with the related implications.
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As you can see, micro-learning plays a vital role in increasing the effectiveness and interest quotient of dull compliance training sessions. It also helps to accelerate training. If you believe we have missed out any important point, do leave your suggestions in the comment section below!
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